Thank you for contacting us.  To get the best help possible for this problem please create a post in the W3 Support Forums.  If you're able to make a post there, the developers will be able to get the necessary information they need to help resolve the issue for you.

I am glad to hear that Crio is working for you so far!

The first issue is something our development team is currently working on and hopefully we will be able to get it patched soon. In the meantime, you manually set the Page Template for your homepage to use the No Sidebar setting instead of the Global setting and that should get your content to display as expected.

When setting the Background Image for the header you should be provided with the option to Skip Cropping after clicking the Select and Crop button.

I hope that this helps you make the appropriate customizations on your website and please let us know if there is anything else that we can do to assist you, we are always happy to help!

Sorry to hear that your updates to the caching settings aren't working correctly.  All of the caching rules set in W3 are added to the .htaccess file associated with your website on the server, but that file has to have to correct permissions set on it in order to be modified correctly.  A permissions error on that file, meaning that it is not writeable, is the only thing that I can think of that might be causing this to happen.  We have a dedicated W3 Total Cache support team that might be able to provide some additional insight and you can contact them directly using their public support forums.

I also recommend checking with your hosting provider just to make sure that your files have the correct permissions assigned to them.  Hopefully one of those teams will be able to get this resolved for you and please let us know if there is anything else that we can do to help!

You're welcome, I'm glad to hear that solution worked for you and I am more than happy to help you get W3 Total Cache configured on your website!

Enabling Browser Caching in the General Settings for W3 is the first step, but there are a few more things that should be configured before everything starts working as expected.  Open up the Browser Cache settings to get the full list of available Browser Cache configurations provided by W3 Total Cache.

There are a lot of options and settings on that page, but don't worry, we have a guide in our Support Center that should be able to make it easier for you to get the performance you are looking for.  Start by activating the Recommend items in that guide to see if that helps get your cache working as expected.

I hope that helps you get your caching working and please let us know if there is anything else that we can do to assist you!

Thank you for providing that video, it really helped explain what is going on!

The easiest way to get the design that you explained in that video is to use custom CSS to hide that Hero section for any page the uses the Default template, that way it only shows up on the Home page.  Here is a snippet that should help you get that design:

.page-template-default .header .site-branding,
.page-template-default .header .widget {
    display: none;
}

I hope that helps you achieve your design and please let us know if there is anything else that we can do to help.

Thank you for your question!

Our Evolv theme uses the our version 1 theme framework, which unfortunately means that there are limited customization option available for positioning header and footer elements.  I recommend trying out our newest them Crio if you would like a them with more robust control.  Crio is built with our version 2 framework and allows you to easily move around your header elements.

I hope that Crio is able to give you the design options you need and please let us know if there is anything else that we can do to assist you.

Thank you for contacting us and our team is happy to answer any questions you have about working with your website.

In many of our themes that Hero section is associated with a widget area known as the Call to Action and this widget is only used on pages that are using the Home page template.  It is possible that you About Us and Contact Us pages are using that page template instead on the Default template, which could explain why that section is getting duplicated on them.  You can see which template is assigned to each page by selecting it from the All Pages list then looking at the Page Attributes section.  The Template dropdown will allow you to change which template is used for that particular page.

I hope this helps you get your page content working as expected and please let us know if there is anything else that we can do to assist you!

Thank you for your question, our team is happy to help!

You can select which page is used as your Homepage by opening the Blog section under the Settings option in your website's dashboard.  After that you will see a dropdown menu that allows you to select and set which Page will display as the homepage for your website.

Please let us know if you have any additional questions!

Thank you for contacting us and bringing this issue to our attention.

Our Inspirations themes currently use our Version 1 theme framework and making those links translatable was an omission in that version.  Version 2 of our framework should properly translate those links as expected and we are currently in the process of converting our Inspirations themes to use the latest version, however we do not have an estimate to when that will be finished.

If you would like to use the newest theme framework on your website right now then your best option would be to install our newest theme Crio.  You will likely have to reconfigure your theme options to get the design you want, but those elements should be properly translated.

Please let us know if there is anything else that we can do to assist you, we are always happy to help!

Hi Tod, sory to hear that there are still some problems getting your computer working as a viable FTP storage location.

One thing that might be affecting the usability of that is the FTP Host setting.  The FTP Host needs to be a publicly accessible domain or IP address since the web server that hosts you website is not in your local network.  I would try using your device's IP address for the host field to see if that helps you get your computer established as a viable storage location.

Please let us know if there is anything else that we can do to assist you, we are always happy to help!